Viva Athletic is committed to giving you amazing customer service!
You may cancel your purchase within 1 hour of placing your order; and we will issue a full refund within 24 hours of the cancellation request being made into the account from which you used to make your purchase. We want you to be happy with your purchase. If you for any reason are not fully satisfied with your item, you may return your item to us for a full refund of your purchase price, subject to the following conditions:
Returns must be made within 14 days from the delivery date
- all merchandise must be unwashed and unworn
- all hangtags must be attached to the garment
- all garments are subject to inspection
- outgoing shipping charges are not refunded
Note: a refund will be processed and issued to you within 5 working days of us receiving the returned item. The return shipping cost will be the responsibility of the customer. All sale items, water bottles, headwear, and underwear are final sale.
Just email us and will help you with your return.